Track your filing and court updates
Save your submission reference and open the live tracker or My cases. An email tracker link requires sign-in with an authorized filing account; its UUID is a reference, not permission to read the filing. If a submission contains several filings, choose which filing to view. One filing's outcome does not establish the outcome of the whole submission.
What the tracker means
The progress graphic uses Sent → Received → Clerk review → Court decision. The status message gives the more specific labels below. Receipt and service on other parties are different events; neither establishes acceptance.
| Status message | Meaning | Next step |
|---|---|---|
| In progress | Your filing is being sent | Keep the sending page open; no additional action is needed right now |
| Received by the e-filing system | The e-filing system received this filing | Wait for a court update; this is not acceptance |
| Received by the court | The court received this filing | Wait while it reaches clerk review |
| Under review | A court clerk is reviewing it | Read the current details; no additional action is needed right now |
| Reviewed | Clerk review is complete, but a court decision is not yet reported | Wait for the court's decision |
| Accepted | This filing was reported accepted | Read court instructions and any available stamped copies; check other filings separately |
| Returned for changes | This filing was reported rejected/returned | Read the clerk's comments and local next steps before another attempt |
| Did not go through | The filing did not go through | Check details and contact support before retrying if delivery is uncertain |
| Stopped | The filing was cancelled | Read the details before deciding what to do next |
| Served | The filing was served | This does not show whether the court accepted it; check the court's details |
| Sent to the court | No status update has been supplied yet | Check later or contact support/the clerk if the update remains unresolved; do not assume acceptance |
| Status update from the court | The court supplied a status LITEfile does not recognize | Read the details; do not treat it as a missing update or guess the outcome |
The tracker displays only event times the court supplied. It is not a complete transition history. Sourced review estimates and hours may appear for a court; they do not calculate deadlines or promise a decision. An email's progress graphic is a send-time snapshot; the linked web tracker is current when viewed.
Open details and handle missing updates
Select the filing in My cases or follow its tracker link, sign in and read the current court response. Details can include court, case number, submission references, documents, clerk comments and download links when supplied. Full third-party case history is not complete at this snapshot.
If updates are missing, check that you selected the correct jurisdiction/account and filing. Refresh or sign in again if asked. An uncertain timeout does not establish that nothing was sent. Give support the submission reference, time and error message through its approved channel; avoid posting court documents or personal details in a public issue. Ask the court about deadlines while an update is unresolved.
Emails depend on the configured service. Tyler can send separate notices and activation mail. Customized LITEfile/proxy emails are implemented but disabled pending signoff at the October 13, 2026 snapshot; immediate or successful mail delivery is not guaranteed by this guide.
If a filing is returned
Read the clerk's actual comments and contact the clerk if the requested changes are unclear. Do not assume every return has the same cause or that every filing in a mixed submission should be sent again.
Where offered for a LITEfile-owned returned/rejected submission, choose Copy and review filing. LITEfile checks the current court status of every filing in the submission; all must be confirmed returned or rejected before it creates a copy. Mixed outcomes, failed transmissions and uncertain updates cannot be copied automatically. Contact the clerk before trying to send those filings again.
The action opens a linked correction draft at Review, keeping your saved answers and available documents. The original submission and clerk comments stay available. Missing files appear as items that need replacement; the copy action does not itself correct a PDF or send another filing.
- Use the section Edit links to make the requested changes. They return to the same correction draft's Review screen.
- To replace a PDF, choose the saved document on Upload and upload one replacement. Check the new filing PDF, its filing type and any other affected choices. Use an available interview return link if the document must be changed there.
- Reconfirm payment or a waiver, check the current fees, and read and accept the court requirements before submitting again. Review explains any items that still prevent submission.
- Use Continue correction to resume a saved correction. After sending, View corrected submission opens the new filing; the original remains linked. Sending it does not mean the court has accepted it.
Remote-only history entries may have no local draft to copy. For an uncertain outcome, use support rather than assuming the filing failed or sending it again.
For help with rules/forms, use state court and legal-help contacts. For technical problems, contact your deployment's support contact or the Suffolk LIT Lab. Court acceptance, service on other parties and local filing obligations remain separate matters.